Effective Date: August 2, 2026

Welcome to The Smoke Zone. By accessing or using www.thesmokezone.com, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

Website Use

This website is intended for lawful use only. You agree not to use our website for any unlawful purpose or in any way that could damage, disable, or interfere with the operation of the website.

Legal Age Requirement

Many products sold by The Smoke Zone are intended for adults only.

By placing an order through our website, you confirm that you meet the minimum legal age required to purchase these products in your province or territory.

We reserve the right to cancel any order if age verification cannot be completed or if we believe an order has been placed by someone under the legal age.

Product Information

We make every effort to ensure product descriptions, images, pricing, and availability are accurate.

However, errors may occasionally occur. We reserve the right to:

Correct pricing errors
Update product information
Modify product specifications
Cancel orders resulting from pricing or listing errors

without prior notice.

Product Availability

Inventory levels may change without notice.

If a product becomes unavailable after an order has been placed, we will contact you to offer:

A replacement product
Store credit
A full refund

Pricing

All prices are listed in Canadian Dollars (CAD) unless otherwise stated.

Applicable taxes and shipping charges are calculated during checkout.

Prices may change at any time without notice.

Orders

We reserve the right to refuse or cancel any order for reasons including, but not limited to:

Suspected fraud
Incorrect pricing
Product availability
Shipping restrictions
Failure to verify age when required

If payment has already been processed, any cancelled order will receive a full refund.

Shipping

Shipping times are estimates only and are not guaranteed.

Please refer to our Shipping Policy for complete shipping information.

Returns & Refunds

Returns and refunds are governed by our Refund & Returns Policy.

Please review that policy before requesting a return or exchange.

Manufacturer Warranties

Certain electronic devices and accessories include a manufacturer’s warranty.

Warranty coverage is provided by the manufacturer, not The Smoke Zone.

After the applicable return period has expired, customers must contact the manufacturer directly for warranty claims.

Intellectual Property

All content on this website, including:

Logos
Images
Graphics
Product descriptions
Text
Design elements

is the property of The Smoke Zone or its licensors and may not be copied, reproduced, or distributed without written permission.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the content, privacy practices, or policies of external websites.

Limitation of Liability

To the fullest extent permitted by applicable law, The Smoke Zone shall not be liable for any indirect, incidental, special, or consequential damages arising from:

Use of this website
Purchase or use of products
Delayed shipments
Website interruptions
Technical issues beyond our control

Our total liability for any claim shall not exceed the purchase price of the product involved.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Province of British Columbia and the applicable laws of Canada.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts of British Columbia.

Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time.

Changes become effective immediately upon being posted to this website.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

The Smoke Zone
50 Victoria Crescent
Nanaimo, BC
Email: info@thesmokezone.com